Frequently asked questions
- The website
- The game
- Download the game
- Game installation
- Game connection
- How to play?
- I'm a newbie to chess and I don't know the rules very well, where can I get help?
- Do I have to wait for another player to play?
- Play against the computer (Tiffany's)
- Play against another player
- What, exactly, is a "contract" and how do I configure it?
- What is the difference between a global contract and a defy?
- How do I join a game?
- How do I ask another player to play with me?
- Can I play more than one game at the same time?
- I closed the game window, how can I get it back?
- What happens when a player disconnects from a game?
- What happens when both players disconnect from a game?
- I'm playing against another player and a spectator misbehaves, what can I do?
- How do I abandon or cancel a game?
- Can I wait a few hours or days before going back to my game?
- The chatrooms
- Graphical user interface
- Cheaters
- Attention, bug!
- Translation
The website
[ top ]Inscription
[ top ]How do I sign up?
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Fill in the register form and click on send.
A confirmation email is sent at the given address (so make sure it is correct!) with a link to activate your account.Note : if the address you typed doesn't exist, you won't be able to retrieve the mail, and thus, to activate your account.
Furthermore, you won't be allowed to sign up again with the same login! - Activate your account.
How do I activate my account?
A few seconds after your inscription, you will get an email with a link to activate your account.
Just click on it.
I didn't manage to activate my account, what should I do?
You received the confirmation email...
- Your account is probably already activated. Just try to connect with your connection information.
- It is possible (but quite doubtful) that we are having technical difficulties: (contact us).
You didn't received the confirmation email...
- First, check your spam box (Hotmail is notorious for its abusive mail filter).
- Maybe the address you gave us in the register form was incorrect.
In that case, try to register again with a new login (and check your email address twice!).
Sadly, you won't be able to sign up again with the same login name.
Why do I need to activate my account to play?
So, we can send safely send you confidential messages, like a new password if you forgot your old one.
My space
[ top ]Can I modify my profile?

To change your profile, log in the site and go to "My space".
How can I change my contact email address?

If you want to change your email address, log in the site and go to "My space".
How can I change my password?

To change your password, log in the site and go to "My space".
I lost my password, how do I set a new one?

If your forgot your password, we can send you a new one by mail.
To request a new password, fill in this form.
Ratings
[ top ]How are the players rated?
The player with the highest score is the first in the ratings.
The players' score is updated after every (official) game.
How is the score computed?
We follow the Elo rules.
For more information about the Elo system, see the page Elo System.
What happens when 2 players have the same score?
If they also have the same ratio, the one having played the more games will be first.
Graphical aspect
[ top ]What resolution is Chess-mind optimized for?
Note: if you are using Microsoft Internet Explorer 6 (or below), the layout is fixed (at 1024x768).
Why does Chess-Mind respect W3C rules?
Chess-Mind follow the W3C recommendations.
Mainly to be compatible with as many internet browsers as possible.
To know 10 more reasons to respect web standards, refer to this article: Pourquoi les standards du W3C ? (if someone has a similar article in English, feel free to drop us an email...)
Why do we advise you not to use Internet Explorer?

- First, because Internet Explorer doesn't respect web standards at all!
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When we want to add a new option to the website, we need to spend (waste?) 40% of our time to make things more or less compatible with Internet Explorer.
So much that the «game details» page is still not available to Internet Explorer 6 users, and doesn't display well under Internet Explorer 7.
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Page rendering on this browser is not optimum, some image types are not well displayed (or even not at all).
We can't create elaborate layouts for our pages on Internet Explorer without becoming incompatible with the other browsers!
Especially for version 6 or below.
Some examples (to the left Internet Explorer 6, to the right Mozilla Firefox):

-
Internet Explorer has the worse performances to render a page.
Javascript1 is dramatically slow comparing to other browsers. - Even if security is now a priority for Microsoft, their browser is still highly unadvised to surf the web safely.
1Javascript is a script programming language allowing a better interactivity between a web page and the user.
We use it to display the games details, for instance.
> Pourquoi utiliser Internet Explorer ? (sarcastique) (if someone has a similar article in English, feel free to drop us an email...)
An error occurred
[ top ]While browsing your site I got a 500 error, what should I do?
[ top ]Retry after a few seconds, and if the problem persist, please contact us to let us know ; we'll try to correct it as soon as possible.
I found out a broken link (404 error), what should I do?
However, if it links to our site, please let us know so we can correct the link as soon as possible.
The game
[ top ]Download the game
[ top ]Do I have to pay for the game?
How can I get the game?
Game installation
[ top ]Does the game works on all platforms?
Some platforms known to support it:
- Linux, Linux x64
- Windows XP/Vista/2000/2003
- Solaris x86, x64
MacOSX1Windows 98 or Windows ME2Itanium2
1Java 6 for MacOSX is still not available ; if you are interested, let us know : we'll send you an email when it will be compatible.
2Java 6 support is not planned for those Operating Systems.
How do I install the game?
-

Download the game by following the instructions.
Note: you must have java 6 available to install the game.
If our automatic detection system can't help you install java 6, you can get it on Sun MicroSystems website.
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Follow the instructions and enable the option «Always trust this editor».
-

The game is now installed!
Game connection
[ top ]I can't connect to the game, what should I do?
You are using Mozilla Firefox
There is a bug in how Java interprets Firefox proxy parameters:even if they are disabled, Java takes them into account.
Go to "Edit -> Preferences -> Advanced -> Network -> Settings"

A configuration as in shown above can cause you problem, because Java WebStart don't check if the proxy is enabled or not.

To do so, first activate your proxy, then erase all the fields and set it back to disabled.
You should get the same result as in the above image.
Maybe your computer don't let you connect to the game?
- Check your anti-virus or firewall
- check that your proxy is correctly configured, if you use one
You try to connect from a protected network...
- Check that the game can contact our server on port 2020 (outgoing)
You can't you connect anymore ?
- Uninstall Chess-Mind.com, The Game from the configuration panel (Add/Remove programs)
- Go back to the website, on the download page
- Re-install Chess-Mind.com, The Game
- Everything should be back to normal :-)
Is it possible to change the running account without restarting the game?
Can I play on Chess-Mind with another client?
If you are interested, please contact us!
How to play?
[ top ]I'm a newbie to chess and I don't know the rules very well, where can I get help?
There is also a page with some tips and tricks to help you improve your level.
Do I have to wait for another player to play?
Since Chess-Mind version 0.9.4.1, an artificial intelligence engine called Tiffany's is available.
Thank you again, Bernhard von Gunten, for this engine :-)
Navigation bar menu:
Play against the computer (Tiffany's)
[ top ]How to configure the AI difficulty settings?

Choose one of the following:
- Intelligence
-
This value represent the number of moves Tiffany's analyses in advance
The higher it is, the better Tiffany's will play, and the longer it will take her to play her move (especially when there are lots of pieces still in the game).
If this value is too high and you computer not powerful enough, it can take a while before Tiffany's makes her move. - Reflexion time per move
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You can choose how much time Tiffany's can wait before playing her move.
The higher the value, the better Tiffany's is. - Reflexion time for n moves
- This mode works like the previous one, but instead of a maximum time per move, Tiffany's has a fixed amount of time to use over n moves.
Note: Even with the same configuration, the difficulty can vary depending on your computer speed.
Why does Tiffany's needs so much time to play?
Note: the reflexion time decrease over time (because there are less and less pieces on the board).
Play against another player
[ top ]What, exactly, is a "contract" and how do I configure it?
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Contract type
This is where you choose what kind of game you want to play.- Synchronous play
- It means that each player has at most 2 hours of reflexion time to end the game.
- Asynchronous play
- It means that the players have many hours or even days of reflexion time to play a move (this option is still not available, we are working on it).
- Official game
- The game will be taken into account for the ratings, the scores will be updated at the end of the game.
- Practice game
- This game will not be taken into account for the ratings, and you can set handicaps for the players.
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Configure pauses
This option is still not available (but we are working on it). -
Configurer the timer
Choose the reflexion time of each player (for the whole game).
The timer is at least 1 minute and at most 2 hours.
The Fisher timer cannot exceed 300 seconds (5 minutes). -
Configure handicaps
A handicap means that a player has less time than the other (in the above image, the handicap would be on the Black).
The Fisher timer in the handicap replaces the initial Fisher timer.Example: You choose to play with the Black, the timer3 is at 20 minutes, you add a handicap of 19 minutes on the Black (yourself). Your timer is now at 1 minute, and you can see in the handicap panel:
=> timer 1 min 00 sec
You then choose to give yourself a Ficher3 timer of 10 seconds to compensate, while the initial Fisher timer3 is still at 0 second.Note: you cannot set a handicap in an official game.
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Choose an opponent
The contracts you create will be offered to all connected users.
This option allow you to set requirements on who can accept your contracts, based on their Elo score.
What is the difference between a global contract and a defy?
A defy, on the other hand, is a contract offered to one and only one player.
How do I join a game?
To join a game, check the waiting games list.
Navigation bar menu:


Select a game in the list and click on "Join game".
If you don't see any interesting game, you can offer a new contract: "Offer a game".
You can also join currently playing games as a spectator:
Navigation bar menu:

How do I ask another player to play with me?

You can now offer a contract to this player!
Navigation bar menu to list the connected players:
Can I play more than one game at the same time?
But don't forget that most games are timed!
Note: you cannot play more than one game with the same opponent.
I closed the game window, how can I get it back?


The games your are already playing are listed like shown above.
Note: the timer goes on even if the window is closed.
What happens when a player disconnects from a game?
We suppose that if a player is undergoing connection problems, or even an electric shutdown, it is not his/her fault.
However, we know very well that many people would use this possibility to cheat. This is why we let the timer run. If it is your turn to play and your opponent is disconnected, play your move as usual, then wait for him/her to come back or for a timeout...
What happens when both players disconnect from a game?
Note: when ONE player disconnect the game is not canceled, but the timer keeps running.
I'm playing against another player and a spectator misbehaves, what can I do?

Select his/her name in the list, right click on it, and choose "Kick".
How do I abandon or cancel a game?
To forfeit a game, you just have to click on the white flag:

Of course, you will loose the game...
To cancel a game, both players must agree. When you want to cancel a game, click on this icon:

Your opponent will then be asked if he/she agrees. If so, the game will be canceled.
Note: you cannot forfeit or cancel a game if it is already finished.
Can I wait a few hours or days before going back to my game?
The chatrooms
[ top ]How can I join a chatroom?


Choose a room and click on "Join the room".
Can I create my own chatroom?
Navigation bar menu:


Click on "New chatroom".

You can choose its name.
What can I do with chat command?
Here is a list of the available chat commands:
- /HELP
- Help message.
- /CLEAR
- Clear the text area.
- /QUIT ([why])1
- Quit the chatroom (without closing the window).
- /NUDGE ([user])
- Send a nudge to someone or to everyone.
- /WIZZ ([user])
- Same as /NUDGE.
- /PRIVATE ([user])
- Start a private chat with someone.
- /INVITE ([user])
- Invite someone in the chatroom.
- /RENAME [new name]2
- Rename the chatroom.
- /KICK [user] ([why])
- Kick a user.
- /PROMOTE [user] [GUEST|USER|MODO|ADMIN]3
- Promote a user.
- /DELETE ([why])
- Delete the chatroom.
1the parenthesis mean that the reason is optional.
Example: you can type "/QUIT" or "/QUIT sorry I must leave now".
2here, the new name is mandatory.
3you can choose which role to give to the user:
Example : "/PROMOTE manu MODO"
What rights do I have on a chatroom?
- Guest
- A guest cannot send messages on the chatroom.
- User
- A user can only send messages on the chatroom.
- Moderator
- A moderator can kick and promote guests or users up to moderator.
- Administrator
- An administrator has the same rights as a moderator, but can promote or kick users up to administrator.
He/she can also rename and delete chatrooms.
Graphical user interface
[ top ]How can I enlarge the chessboard if it is too small for me?
If you click on area 1 and 2, you get the following result:
Note: if you hide the chatroom, you won't be notified of new messages.
I don't like the default pieces style, can I change it?
If you want to contribute to Chess-Mind, you can send us your images under the following requirements:
- The pieces must be squares and have the same size (100x100px at least).
- The chessboard must be at least 800x800px and divided into 8x8 squares, the borders are not taken into account for the size restriction.
- The chessboard must be available in 2 forms: one for the white player and the other for the black player (reversed).
- The images can be scaled down without losing too much quality.
Cheaters
[ top ]What happens to cheaters?
If we found out a cheater, we keep the right to lower his/her score or even to block his/her account for a few days.
What can I do if another player keeps insulting me?
Don't forget that all players signed the chart, which explicitly condemns such actions!
Note: when you play a game, you are automatically promoted administrator on the game chatroom!
Attention, bug!
[ top ]I found out a bug in your game, how can I notify you?
If you want to help us improve Chess-Mind, you can send us a screenshot or even a video if possible (do you know jing?)
- Your pseudo on Chess-Mind
- Your operating system (Windows, Linux...)
- Your connection speed (modem, cable, ADSL, optic fiber...)
- Date and hour when the bug happened
- What were you doing just before
Example: I clicked on button a, then filled up the contract b (with c), then I did y and the bug happened. - Is the bug reproductible?
- If it happened during a game, who was your opponent?
Translation
[ top ]How can I change the language on the website?

It's very easy!
Click on the corresponding flag in the upper left corner, just next to the Chess-Mind logo.
How can I change the game language?

Choose your language when the game starts.
Note: if you are already connected, you must restart the game to switch the language.
Can I offer you my help to translate your game?
If you are interested by a new translation, or if you found out a mistake, tell us.
Thanks in advance!

